Need help?
Talk to Maya.
All support goes through Maya — no forms, no email queues. Tell her what's wrong over SMS, WhatsApp, or web chat and she'll help you directly. When follow-up is needed, Maya opens a support Case and keeps you updated by text.
Say hi to MayaMaya is your first line of support.
Tell Maya what's going on.
Describe the issue in your own words — she already knows your account context when you're signed in.
Maya troubleshoots with you.
Most questions are resolved in the conversation. No forms, no ticket numbers to remember.
She opens a Case if needed.
When something needs follow-up — billing disputes, escalations, or multi-step fixes — Maya creates a support Case and keeps you updated by text.
What Maya can help with
Account & access
Locked account, verification codes, phone number changes, or login issues.
Orders & payments
Order status, receipts, payouts, points, and membership questions.
Recommendations & alerts
Missing alerts, device valuations, grocery lists, gas prices, and plan reviews.
Privacy & data
Data requests, account deletion, and how Maya uses your information.
Looking for quick answers?
The Help Center has guides on accounts, orders, SMS, and more — or text Maya if you'd rather talk to someone who already knows your history.
Maya is available at +1 (888) 751-6292 · Msg & data rates may apply