Buttons or numbers: how do I answer your menus?
Tap the button you want, or reply with the number next to your choice. Both ways answer the same menu.
If you see buttons, tap one. If you see a numbered list, reply with the number next to the choice you want.
Many of my replies end with choices. Some phones show buttons under the message. Others show a numbered list in the message. They are the same choices.
A number answers the list it came with. If that list has gone stale, I say so and show you fresh choices. You can also text menu at any time to start from the top.
Many things also work typed as a word, like pts, my orders or help.
My answer comes back in the same conversation you wrote to me in.
Need something more specific? Text Maya and she'll answer with your account in front of her.