Canonical questions
- How do I start?
- How do I sign up?
- Do I need an app?
- How do I create an account?
- How does registration work?
- How do I use Maya on the web?
- How do I text Maya?
- What number do I text?
- How do I sign up via SMS?
- How does the OTP work?
- Can I use WhatsApp?
- How do I start on WhatsApp?
- Can I use web chat without signing in?
- What do I need to get started?
- Is there a waitlist?
- How do I access Maya's full features?
- What's the first step to using Maya?
- How do I connect my phone number?
- Do I need to give my email to sign up?
- Can I start on the website?
- Does Maya work in Spanish?
- What should I say first when I text Maya?
Gold answer
Getting started requires no app download. The simplest path is to text Maya at +1-888-751-6292 (US toll-free) or message via WhatsApp using the contact shown at maya.markets. On the website, sign-up uses an SMS verification code (OTP) sent to your phone number to confirm your identity — enter it in the web chat to start a full session. You can ask general questions in the website chat without signing in, but account-specific help and personalized savings require a verified session.
Extended Q&A
Do I need to download an app?
No. Maya operates via SMS, WhatsApp, and web chat — no app to install. You can start immediately by texting or messaging.
What number do I text?
Text Maya at +1-888-751-6292 (US toll-free, 24/7). For the current number and WhatsApp contact, always verify at maya.markets.
How do I start via SMS?
Text your first message to +1-888-751-6292. You can send ⛽ for gas prices, say "groceries" to set up your shopping list, say "cell plan" for bill analysis, share your phone model for a device upgrade, or just say "hi" and Maya will guide you.
How do I start via WhatsApp?
Use the WhatsApp contact shown at maya.markets. Once you message, Maya responds the same way she does via SMS, including support for voice messages.
How does web sign-up work?
On maya.markets, starting a full Maya session involves entering your phone number and receiving a one-time SMS code (OTP). Enter that code in the web chat to verify your identity. After verification, Maya can access your session and provide personalized help.
Can I use the website chat without signing in?
Yes — the website chat opens in a general Q&A mode where you can ask questions about what Maya does, how services work, pricing, and more. For personalized savings, account details, or specific recommendations, signing in is required.
Do I need to provide an email address?
No email is required to get started. Your phone number is Maya's primary identifier across SMS, WhatsApp, and web sessions.
Is there a waitlist?
Most services are available immediately. For groceries and pet food, text Maya to join — she'll let you know when your access is ready.
What information do I need to get started?
Just your phone number. For specific services: your zip code for gas prices, your regular grocery items for shopping list monitoring, your cell bill for plan comparison, your pet's food brand for pet food monitoring, or your current phone model for device upgrades.
Does Maya work in Spanish?
Yes. Maya operates in English and Spanish across all channels. The website includes both languages, and Maya responds in the language you write in.
What should I say first when I text Maya?
Start with whatever is most relevant — ⛽ for gas prices, "groceries" for your shopping list, "cell plan" for bill help, your phone model for an upgrade, or just say "hi." Maya will ask what she needs.
Can I use Maya on a desktop computer?
Yes, via the web chat at maya.markets. SMS and WhatsApp work on desktop too with their respective apps.