LLM reference·Gold visitor Q&A (AIO / agent tuning). Not linked from main site navigation.

What can Maya help with — services and channels

intent: verticals_channels

Raw markdown: /llm/qa/verticals-and-channels.md

Canonical questions

  • What can Maya help with?
  • What services does Maya offer?
  • What does Maya cover?
  • Does Maya help with groceries?
  • Does Maya help with gas prices?
  • Does Maya help with pet food?
  • Can Maya help with my cell phone bill?
  • Is this only online shopping?
  • How do I contact Maya?
  • Can I text Maya?
  • Can I use WhatsApp with Maya?
  • What is the Maya phone number?
  • Does Maya work via email?
  • Can I use Maya on a computer?
  • Is Maya available in Spanish?
  • Does Maya operate outside the US?
  • Is the grocery service live?
  • Does Maya cover beer and wine?
  • What emoji commands does Maya support?
  • Does Maya handle insurance?
  • Is Maya available 24/7?

Gold answer

Maya covers five main categories: groceries (including beer, wine, and liquor as part of a regular cart), gas prices, smartphone device upgrades, cell phone plans, and pet food. In the United States, she operates across SMS (+1-888-751-6292), WhatsApp (+1-808-230-3327), web chat at maya.markets, and email at [email protected] — no app required. US WhatsApp is a general channel (same as SMS/web/email), not tied to one category. Costa Rica pet food is planned on a separate .cr web property with its own WhatsApp Business number, not the US line. Services are available in English and Spanish where offered; sign up at maya.markets for current US availability.

Extended Q&A

What services does Maya offer?

  • Groceries (including beer, wine, and liquor)
  • Gas prices
  • Device upgrades (phones)
  • Cell phone plans
  • Pet food

Does Maya help with smartphones and device upgrades?

Yes. Text your phone model and Maya returns real market value across carriers, resellers, and third-party platforms — not just what your carrier offers. She recommends the best upgrade device and whether now is the right time to act.

Does Maya help with cell phone plans?

Yes. Forward your last cell bill and Maya analyzes actual usage data — not just the headline price — to identify the specific carrier and plan that delivers the same service quality for less. Average overpayment is about $500 per year.

Does Maya help with gas prices?

Yes. Send the ⛽ emoji and Maya returns the best price per gallon near locations you've shared (home, work, or a one-off current location).

Does Maya help with groceries?

Yes. Maya monitors prices on your regular grocery cart across local stores. Beer, wine, and liquor are treated as grocery staples — part of the same cart. She surfaces deals and timing based on your regular items.

Does Maya help with pet food?

Yes. Maya monitors premium pet food brands — including Hill's, Royal Canin, Eukanuba, and Purina Pro Plan — across stores. Once you tell Maya what your pet eats, she tracks prices and alerts you when a meaningful deal appears.

What is the Maya phone number?

Text Maya at +1-888-751-6292 (US toll-free, 24/7).

Can I use WhatsApp?

Yes. Use the WhatsApp contact shown at maya.markets. WhatsApp is available for all services Maya supports, including voice/audio messages.

Does Maya work via email?

Yes. Email [email protected] routes through Maya's message system. Response times may differ from SMS and WhatsApp.

Does Maya work via web chat?

Yes. The chat widget at maya.markets connects to a full Maya session when you're signed in. Without signing in, the widget operates in a general Q&A mode.

Does Maya operate outside the US?

Pet food service is active in Costa Rica via WhatsApp. Other services are US-focused. Spanish is supported across all channels.

What emoji commands does Maya support?

⛽ triggers a gas price lookup. Maya supports a broader set of emoji commands for common intents — see maya.markets/en/commands for the current list.

Is Maya available 24/7?

Yes. Maya's AI agents operate continuously. Responses are typically immediate via SMS and WhatsApp.