← Groceries

How do I send Maya a Star Market receipt?

Sign in to the Star Market app, open Purchase History from the account menu, select the trip, screenshot the receipt, and email it to [email protected].

Star Market keeps your in-store and online trips in Purchase History once they are tied to your account. Here is how to send one to Maya:

  1. At checkout, enter the phone number on your Star Market for U account or scan your loyalty card so the trip is saved to your account.
  2. Open the Star Market app, or sign in at starmarket.com.
  3. Open Purchase History from the account menu.
  4. Switch between online orders and in-store purchases to find the trip you want.
  5. Open it and take a screenshot of the receipt. On the website you can use your browser's print option and save it as a PDF instead.
  6. Email it to [email protected], one attachment per email, from the address on your Maya account. You can also text a photo to (888) 751-MAYA (6292).

Star Market is part of the Albertsons family of stores. If a trip is missing from your purchase history, customer service at (877) 505-4040 can look into it. If you only have the printed receipt from the register, just snap a photo of it and send that instead. Lay it flat somewhere well lit, get the whole receipt in frame, and check that the store name, the date, the item lines, and the total are readable.

That's it. Maya will process your receipt and when you're notified of the results make sure to check if there is an opportunity to earn points for providing additional details about the items you've purchased.

Need something more specific? Text Maya and she'll answer with your account in front of her.