Cell plans
Comparing your bill against what the same service costs elsewhere.
Is my plan too expensive?
Often yes, if you’re paying for unlimited or a high tier but using modest data.
Does Maya compare Verizon, AT&T, and T-Mobile?
Yes... and MVNOs that run on those networks.
What is an MVNO?
A carrier that sells service on a major network’s towers (Mint, Visible, Tello, etc.)...
Will I lose coverage?
Not necessarily... many MVNOs use the same towers.
Are savings guaranteed?
No. Estimates are approximate; taxes, promos, and local pricing vary.
Does Maya cancel my old carrier?
No. You initiate port/cancel with carriers.
Does Maya compare my phone payment (EIP)?
Separately. Plan comparison focuses on service...
What about Netflix or device protection on my bill?
Excluded from the plan comparison.
Family plan with 4 lines?
Yes... Maya scales usage and cost to your line count.
Business or corporate plans?
Consumer focus today...
How much do points cost?
Varies with depth and savings; shown before unlock.
How is this different from the carrier store?
Stores optimize for their next sale.
Will Maya tell me if a better plan appears later?
Yes. After she understands your plan and usage, she continues to monitor and will reach out when a stronger option shows up.
What if analysis is wrong?
Open a support case via Maya; humans may credit points...