How do I send Maya a Sam's Club receipt?

Sam's Club keeps three years of receipts in your purchase history, including Scan & Go trips. Here is how to send one to Maya:

1. Sign in at samsclub.com or open the Sam's Club app.
2. Go to the My Account page. In the menu, under Orders, select History.
3. Filter by All, Online, or In club purchases, or filter by the year of purchase.
4. Open the order number. That page is a valid receipt.
5. Print it and save it as a PDF, or take a screenshot if you are in the app.
6. Email it to [email protected], one attachment per email, from the address on your Maya account. You can also text a photo to (888) 751-MAYA (6292).

If you used Scan & Go, the trip lands in the same purchase history, so there is nothing extra to do. For a purchase more than three years old, Sam's Club handles those through a Purchase History Request in their help center.

If the trip never made it into your purchase history, or you only have the printed receipt from the register, just snap a photo of it and send that instead. Lay it flat somewhere well lit, get the whole receipt in frame, and check that the store name, the date, the item lines, and the total are readable. A clear photo works just as well as the digital copy.

That's it. Maya will process your receipt and when you're notified of the results make sure to check if there is an opportunity to earn points for providing additional details about the items you've purchased.