How can we help?
Browse common questions below, or text Maya directly for personalized support at any time.
Busca o escríbele a Maya tu pregunta…Browse by topic
10 categorías · 119 artículos
Primeros pasos
What Maya is, how to join, and what happens first.
Membresía y puntos
What it costs, how points work, and how to earn them.
Gasolina
Prices near you, fuel grades, and when to fill up.
Supermercado
Lists, your pantry, and saving across local stores.
Comida para mascotas
Tracking what your pets eat and what it should cost.
Teléfonos y dispositivos
Upgrade timing, what yours is worth, and where to buy.
Planes de celular
Comparing your bill against what the same service costs elsewhere.
Mensajes y canales
Text, WhatsApp, web chat and email, and how to stop or restart messages.
Privacidad y tu cuenta
What Maya stores, what she never does with it, and how to ask for it.
Solución de problemas
When something is not working the way it should.
Text shortcuts that always work
Send any of these keywords to +1 (888) 751-MAYA (6292)at any time. Msg & data rates may apply.
BAJADejar de recibir todos los mensajes de MayaEMPEZARVolver a activar tu cuenta y los mensajesHELPVer los atajos y como pedir ayudaRECEIPTEnviar un recibo para que Maya lea los preciosEscríbele a Maya
Get a personalized answer in seconds. Maya knows your account, your devices, and your order history.
Saluda a MayaEmail our team
For billing disputes, data requests, account issues, or anything that needs a paper trail.