Privacy and your account
What Maya stores, what she never does with it, and how to ask for it.
Household
Household lets other members of your household add items to your main shopping list.
Household members
Household members shows who is in your household and lets you add or remove people.
How do I delete my account?
Tell me you want your account deleted and I will confirm what you are asking for and pass it to a person to carry out.
How do I get a copy of my data?
Email [email protected] and ask for it.
What do you store about me?
Your mobile number, what you have told me about your household, the receipts and prices you send in, and our message history.
Can I change the phone number on my account?
Yes, by email. Your number is how I know it is you, so if it changed I cannot tell over text that it is really you asking.
Name
Name lets you update the preferred name Maya calls you.
Email
Email lets you update the email address on your account.
Is my information safe with you?
I do not sell what you tell me, and I do not give your number to anyone for their own marketing.
Address
Address lets you update where you live, which helps Maya price locally.
Language
Language sets whether Maya speaks English or Spanish.
Settings
Settings is where you manage your account, channels and preferences.
How do I update my phone number?
Text my info from your old number to change it. If you no longer have that number, email me from the address on your account.
Does Maya read my email or watch my screen?
No. Maya has no connection to your inbox and never sees your screen. She knows what you send her, one message at a time.
Do I have to give Maya my passwords?
No. Maya never signs in anywhere as you, so there is nothing for her to store and nothing to ask you for.